The one thing I missed so much from the states is customer service. It was so nice to walk into a store and have the employees of the store ask "Can I help you find anything?" or "Did you find everything?" or "Would you like me to check if any of our other stores have this?". It was almost shocking. Now the best customer service in a grocery store that I saw in the states was in a chain that's specific to California, whose initials are NHF. Now this chain was mainly in San Francisco but just recently spread to my part of the bay. I just couldn't believe how friendly everyone was. It definitely gave me a good first impression of the store.
In this part of the world, I'm lucky if I'm even acknowledged by employees. I have to search to find someone to ask where an item is. On one of my first trips since I got back, I asked an employee where a certain item is located and he replied, "I don't know." and turned his back on me and went right back to stocking the store. How rude! Now this is not to say that everyone is like this, but for the most part it seems that customer service is one part that was left out of employee training.
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